Last Updated on Dec 11, 2019
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out an inquiry and/or quote request form, subscribe to email updates, respond to a survey, and in connection with other activities, services, features or resources we may make available on our Site. Users may be asked for, as appropriate, first + last name, email address, mailing address, mobile phone number, and other specifics related to providing a custom quote for our services. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities and/or from hiring our services.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, IP Address, type of computer and technical information about Users means of connection to our Site, such as the operating system and Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
A LangleyWindowCleaning.com administrator may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To run a promotion
We may send Users information about topics we think will be of interest to them.
– To send periodic emails + text messages
We may send text messages and/or emails using submitted email addresses to send Users appointment information and updates regarding their ordered services. Emails and text messages may also be used to respond to User inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they may receive occasional emails that might include appointment reminders, information to related products or services, and updates related to our business and/or website. If at any time the User would like to unsubscribe or opt-out from receiving future emails or text messages, we request that the User notify us in writing by text, email, or a mailed letter.
How we protect your information
We adopt appropriate data collection and security measures to protect against unauthorized access or disclosure of any personal information. Our Site is secured according to current industry security standards and employs us of SSL, Malware Protection, and Firewalls. We do not share, sell, trade, or rent Users personal identification information to others. We do NOT collect credit card information through our Site nor do we store any credit card related data anywhere. Credit card transactions are processed securely online or in person by Square to be Payment Card Industry Data Security Standard compliant. See https://squareup.com/ca/ for more info.
Third party websites
Users may find links on our Site that link to other sites such as social networks and other third party sites. We do not control the content or links that appear on these other sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
mail: 5675 Tyson Rd Chilliwack BC V2R 2K6 Canada
This document was last updated on Dec 11, 2019