Frequently Asked Questions (FAQ’s)
When is the best time of year to have my windows cleaned?
Any time of year is a great time to have your windows cleaned. Rain or shine, we have various techniques for cleaning windows year round. If you have a windows above a wood roof, we will likely need to access them on a dry weather day (preferably a sunny day) for safety reasons.
What techniques do you use for cleaning windows?
Inside we will always do a traditional squeegee clean of windows and a wipe of the frames and sills.
Outside we typically will do a squeegee clean (up to 3 stories max).
In some cases we will need to clean windows and frames with a water fed pole and brush system. When windows are 3-5 stories high or if they are virtually impossible to access by ladder, this system allows us to safely clean them from the ground.
Check out our YouTube channel to see our techniques in action.
When is the best time of year to have my gutters cleaned?
Ideally, the best time to have gutters vacuumed out is after all the leaves have fallen from nearby trees. In the fall, November/December are great months to have gutters cleaned out. In the spring, March/April are great months also.
If your gutters are plugged and overflowing the best time is always as soon as possible, before any water damage occurs to your home.
What techniques do you use for cleaning gutters?
When cleaning inside gutters, we may need to utilize multiple techniques some of which may include: scooping debris into a bucket, removing branches and pine cones by hand, vacuuming smaller debris, and performing a final rinse to ensure flow.
When cleaning the outside of gutters (exterior) we first apply a soapy solution to soften any accumulation of dirt, algae, mold, and moss etc. Then we proceed to gently scrub it off with the soft brush of our water-fed pole system.
Depending numerous factors, gutters may not look perfect, yet they will look considerably cleaner than before. We hope to surprise you with the results.
When is the best time of year to have my roof cleaned?
The dry summer months are ultimately the best time of year to have a roof cleaned. This is primarily for safety reasons and it’s also a very practical time to remove roof moss that has had time to dry out and loosen. When moss is watered consistently, it’s roots strengthen and it can be harder to fully remove all of the roots.
After 2-3 dry, sunny days, moss generally dries out and comes off much easier. Since the product we use requires some dwell time to kill moss, ideally it is better to treat a roof on a reasonably dry day since pouring rain can rapidly rinse it away rendering it less effective.
If it is currently rainy season, we highly recommend securing an appointment well in advance for the drier seasons, since these are busy seasons and tend to book up fast. (Sometimes up to 2-3 months in advance.) We can secure you a date for up to a year or so in advance.
What techniques do you use for cleaning roofs?
Cleaning a roof depends on what you want cleaned off and how you prefer to have it cleaned. We have multiple techniques for cleaning roofs.
If you have nearby trees that drop a lot of foliage, we can sweep/blow the debris into piles and bag it.
If you have moss growing on your roof, we offer multiple options for cleaning it:
- An eco-safe treatment to kill moss, lichens, and mold. (Removes some moss.)
- A sweep of your roof to loosen moss and expidite removal.
- A rinse to wash moss, lichen, and debris from off the roof.
Since everything that that comes off the roof falls into the gutters we always include gutter vacuuming with moss removal and roof cleaning quotes.
Which technique should I choose for keeping my roof clean & moss free?
We can treat your roof once a year to keep your roof looking clean and to prevent moss regrowth. We use an Eco-safe product that will kill moss, mold, algae, lichens and slow regrowth significantly. It can be safely applied and left on your roof. Every time it rains your roof will gradually softly rinse cleaner.
This first lower cost option also extends the life of a roof. (Please note that some moss will likely remain on the roof, yet it will be dead.)
To expidite the cleaning process we can also sweep and/or rinse your roof. This also requires an inside clean of your gutters to remove the debris that has come off the roof. Sweeping & rinsing a roof will increase the cost due to necessary safety steps and significantly higher word load. We know you will be amazed by the results!
How frequently should I have my roof cleaned and/or treated?
If your roof is prone to moss growth, we recommend having your roof treated at least once a year before and/or after the rainy season. Anytime from spring thru fall are a great time to treat roofs.
Once moss has been removed and your roof has been cleaned your roof may not need to be cleaned for 5-10+ years. (If you have it treated at least once a year to self wash & hinder moss re-growth.)
When is the best time of year to have my siding / house exterior cleaned?
We can safely & gently clean most types of siding, brick and/or stucco year round rain or shine. The exception is when temperatures are close to and/or below the freezing point.
What techniques do you use for cleaning building exteriors?
When cleaning siding & gutter exteriors, we use a soft brush water-fed system that can reach up to 50 feet vertically.
For stucco, concrete, and/or masonry type surfaces, we can provide a power wash and we can safely reach up to 30 feet high.
When is the best time of year to have power washing done?
Anytime from spring to fall when temperatures are above 5 degrees Celsius overnight, we can do pressure washing as long as water restrictions allow it in the city we’re working in. If you have any questions about water restrictions, please contact your cities engineering department or website for more information.
What is the best order to have services done?
We recommend starting from the top down. If higher areas are cleaned after lower areas, the lower areas will likely be dirtied again.
What will each service cost?
Individual regular prices can range from $99 to $299+ depending on the size of the job and various factors taken into consideration such as: safety, difficulty level, working height, building size, size of project, time involved, necessary equipment and tools, number of nearby trees, accessibility, distance to work site, etc.
When 3 or more services are requested together, we typically offer reductions for each service to save you money. We call this a packaged quote. This can potentially save you hundreds of dollars when packaging multiple services together at the same time.
What do you accept as pay options?
We accept cash, Interac e-transfers, cheques payable to “William R King“, Apple Pay, and Credit cards (+2.9% convenience fee.)
What is the best way to hire us?
We always provide a free quote for each service prior to scheduling any appointment. Since we are not always available by phone, the best way to hire us is to request a free quote thru our website. We usually email quotes within 24-48 hours tops. You can request a free quote by clicking here.